Cookie Policy – CrisisKEEN
1. Introduction
This Cookie Policy explains how SAX Communications & Crisis, owner of the CrisisKEEN brand and website (www.crisiskeen.com
), uses cookies and similar technologies to recognise you when you visit our Website. It explains what these technologies are, why we use them, and your rights to control their use.
2. Definitions
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”: means a small file placed on your computer or device by the CrisisKEEN Website when you visit certain parts of the Website and/or when you use certain features of the Website. Cookies enable us to recognise returning visitors, improve platform performance, and analyse usage.
“Cookie Law”: means the relevant provisions of the EU General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”), the ePrivacy Directive 2002/58/EC as amended, and applicable Dutch or EU national laws governing the use of cookies and similar technologies.
“Personal Data”: means any and all data relating to an identifiable natural person, as defined under the GDPR.
“We/Us/Our”: means SAX Communications & Crisis, registered in the Netherlands under Chamber of Commerce number 91851386, with registered office at Middenstraat 84 - 4702GG - Roosendaal.
3. How We Use Cookies
We use cookies and similar technologies to:
Ensure the Website and e-learning platform function properly
Remember your login details and session preferences
Analyse usage to improve performance and user experience
Deliver content tailored to your organisation’s needs
Where consented, provide analytics and marketing insights
4. Types of Cookies We Use
Strictly Necessary Cookies: Essential for the operation of the Website and platform (e.g. account login, security, load balancing). These cannot be disabled.
Performance and Analytics Cookies: Help us understand how Users interact with the Website and learning modules, enabling us to improve our services (e.g. LearnWorlds analytics, Google Analytics if enabled).
Functional Cookies: Allow the Website to remember your choices (e.g. language preferences, saved progress).
Targeting/Marketing Cookies: May be set by us or by third parties to deliver relevant content or measure the effectiveness of campaigns. These are only used with your prior consent.
5. Third-Party Cookies
Some cookies are placed by third-party service providers (e.g. our learning platform provider, payment processors, analytics providers). These third parties may set cookies on your device when you access our Services.
We ensure that these providers process Personal Data in compliance with GDPR.
6. Consent and Control
When you first visit the Website, you will see a cookie banner requesting your consent for non-essential cookies. You can:
Accept all cookies
Reject all non-essential cookies
Manage preferences per cookie category
You may also control or delete cookies through your browser settings. Instructions for common browsers can be found at: AboutCookies.org
.
Please note: disabling certain cookies may affect functionality of the Website and Services.
7. Changes to This Policy
We may update this Cookie Policy from time to time, for example to reflect changes in technology, law, or our services. Updates will be published on this page, and continued use of the Website after changes constitutes acceptance.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
support@crisiskeen.com
SAX Communications & Crisis, The Netherlands
